Privacy Policy

  1. 1. OK-Print Commitment

    The protection of privacy and personal data is a fundamental commitment of OK-Print, a commercial name of the company Jorge Fernandes Lda., with the collective person identification number 500472904, headquartered at Rua Quinta do Conde de Mascarenhas nº9, 2820-101 Charneca de Caparica, Portugal, to its users (“Users”) of its products and services.

    OK-Print advises the reading of this Privacy Policy and its updates.

  2. 2. Data processing responsible and data protection officer

    The responsible for the collection and processing of your personal data will be OK-Print, who provides the service or supplies the product and in that scope decides what data is collected, processing means and purposes for which the data is used.

  3. 3. Personal data, personal data holders and categories of personal data

    3.1. What is personal data?

    Personal Data is any information, of any nature and on any medium, referring to an identified or identifiable individual. An individual is considered to be identifiable, directly or indirectly, by reference to a name, an identification number, location data, electronic identifier or other factors specific to the identification of that individual.

    3.2 Who are the holders of personal data?

    The User, individual or collective, to whom the data refers and who has used the services or products of OK-Print. For example, OK-Print's user will be someone who has entered into a contract for the supply of goods or for the provision of a service. Potential User will be the subject of advertising campaigns or promotional offers from OK-Print, as well as those who request information about the products and services marketed by OK-Print. On this subject, OK-Print informs that it also protects personal data and respects the rights of Customers.

    3.3 Who are the holders of personal data?

    Identification Data Examples
    Identification and contacts Name, email address, mobile number and address
    Other identification data Tax identification number
    Profile and interests Preference
  4. 4. Basis, Purpose and Duration of Personal Data Processing

    On what grounds can OK-Print process your personal data? Consent: When it has your express, informed, specific and unequivocal consent - whether in writing, orally, or by validating an option. Examples include your consent for (sending direct marketing messages; defining profiles; call recording); or

    Execution of contract and pre-contractual procedures: when the processing of personal data is necessary for the conclusion, execution and management of the contract entered into with OK-Print, such as (information requests, preparation of service proposal, provision of services, contact/reclamation management, invoicing/collecting/payments); or

    Compliance with legal obligation: when the processing of personal data is necessary to comply with a legal obligation to which OK-Print is subject, such as (communication of data to police, judicial, fiscal or regulatory entities); or

    Legitimate interest: when the processing of personal data corresponds to a legitimate interest from OK-Print or third parties, such as (service quality improvement, fraud detection, provided the reasons for their use prevail over your data holder's rights).

    For what purposes and for how long does OK-Print handle your personal data? Your personal data is processed by OK-Print only for the period of time necessary for the defined purpose or, depending on the applicable nature, until you exercise your right of opposition, the right to be forgotten or withdraw your consent. After the given retention period has expired, OK-Print will delete or anonymize the data whenever they do not need to be kept for a different purpose that may persist.

    Purposes Purpose examples
    Sales Marketing Marketing or selling new products or services
    Consumption profile analysis
    Adaptation and development of new products or services.
    Customer Management and Service Provision Contact, information or request management
    Claims management
    Billing, collection, and payments management
    Recording of calls for proof of commercial transaction and communications within the contractual relationship.
    Accounting, Tax and Administrative Management Accounting, invoicing
    Commission management
    Tax information, including sending information to the tax authority.
    Conflict Management Judicial and extrajudicial collection
    Management of other conflicts.

    If you do not provide us with all the contracted requested data, we may not be able to process your order/provide your service.

    What are the personal data processing and retention periods? OK-Print processes and keeps your personal data according to the purposes for which they are processed. There are cases where the law requires the processing and retention of data for a minimum period such as 10 years the data needed for information to the Tax Authority for accounting or tax purposes or data relating to commercial registration, as well as for 7 years for the purpose of fighting money laundering and financing of terrorism.

    But whenever there isn’t a specific legal obligation, then the data will be processed only for the necessary time for fulfillment of the purposes that motivated their collection and preservation and always in compliance with the law, the guidelines and decisions of CNPD.

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